Privacy Policy

Relation Trends respects your privacy. Your email address is absolutely secure. We do not sell or rent any of your personal information (such as your email address, name, and other details) to third parties without your consent. We will collect, store, and use your personal data only to customize the content, services, and advertising we provide to you based on your preferences and interests.

Purchasing Goods

Payment: If you purchase goods through the Relation Trends service, you must provide the Relation Trends service with information about your credit card or another payment instrument. You represent and warrant to the Relation Trends service that this information is true and that you are authorized to use the payment instrument. You are responsible for all taxes associated with your purchase of goods through the service.

Loss and Cancellation: Ownership and risk of loss for all goods ordered by you pass to you upon our delivery to the carrier. We reserve the right to cancel orders for goods for any reason.

Protecting You

Relation Trends is owned and operated by Relation Trends. Relation Trends ("Relation Trends," "we," "us," "our") is committed to protecting your privacy. At Relation Trends, we never share our customers' data with third parties. We use the information you provide to respond to your requests, customize future purchases for you, improve our business, and communicate with you. We constantly strive to personalize and improve your Relation Trends shopping experience.

Please note that your use of the website is subject to this Privacy Policy (the "Policy") and the website's Terms and Conditions of Use ("General Terms"). This policy explains what information we collect on the website, how we use and/or share that information, and how that information is maintained by us. By using this website, you agree to this policy. If you disagree with the terms of this policy in whole or in part, you should not use this website. Please note that this policy applies only to the information collected on the website and not to information collected or obtained by other methods or sources.

Our policy ensures that all information you provide to us remains private and secure. To reassure you, below are details on the information you provide and how it is used and, more importantly, not used. We will never collect sensitive information about you without your explicit consent. The information we store is accurate and up-to-date. You can check the information we hold about you by contacting us (an administrative fee may apply). If you find any inaccuracies, we will promptly delete or correct them.

Personally Identifiable Information – Collection of PII, What We Collect

We collect personally identifiable information ("PII") that is voluntarily provided during registration or in response to specific information requests that are expressly presented to you.

We may also collect your IP address (Internet Protocol) to diagnose problems with our server and to manage this website. An IP address is a number assigned to your computer when you use the internet. Your IP address is also used to identify you during a particular session and to collect comprehensive demographic data.

During your use of the website, we may ask for your email address. To purchase vouchers, you may be asked to provide some or all of the following personal information: first and last name, mailing address, email address, date of birth, telephone number, and details of a payment mechanism, such as credit card information.

Use and Sharing of PII

All personal information is stored in accordance with the Data Protection Act 1998 and other applicable data protection laws in Germany.

We use personal data to provide you with information about Relation Trends, to properly deliver the service to you, and to market ourselves to you. It is our policy not to sell or share PII with third-party organizations (outside our corporate affiliates), except where we are obligated for fraud prevention and detection. We will never sell or rent your personal data to third parties for their marketing or other commercial purposes without your prior consent.

However, we may share your personal data with our agents and subcontractors to assist us with any of the uses of your data described in this policy. For example, we may use third parties to provide us with marketing or customer support, or send them to a credit card provider to process a payment.

We always reserve the right to disclose PII to: (a) comply with applicable laws; (b) respond to governmental requests (or requests from law enforcement or internet protection agencies of any kind); (c) comply with valid legal processes or procedures; (d) protect our rights or property, this website, and/or other users of this website.

Please note that we may send your data internationally as part of the PII sharing outlined above, including to countries outside the European Economic Area. Some places outside the EEA may not have adequate data protection laws or offer lower levels of protection for personal data than in Germany. By submitting PII to us, you acknowledge that once we have used your data in the manner described in this policy, we are not responsible for how third parties who receive and process your data use it.

Cookies

We use "cookies," a technology to store data on your computer by utilizing your browser's functionality. Many websites do this because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. You can usually modify your browser to prevent cookie use – but if you do so, the service (and website) may not work properly. The information stored in the cookie is used to identify you. This allows us to operate an efficient service and track visitor behavior patterns on the website.

Furthermore, third-party advertisers or ad servers may place or recognize a unique cookie in your browser when advertising on this site (if any). The use of cookies by such third-party advertisers or ad servers is not covered by this policy but by their own privacy policies. (Please note that the website is neither intended for nor directed at children under 18.)

Emails

Please note that we may send you emails for the following purposes: • As part of the service. For example, we may send you emails in some of the following circumstances: after registration, to inform you of your account details; • As reminder emails about the services we offer (particularly if you have not used them or haven't used them for a while); • To send you requested information or vouchers; • As a newsletter; • As promotional emails; • To offer you related services from Relation Trends.

However, concerning marketing or promotional emails we may send, we will always give you the option to opt-out (or unsubscribe) from them in the future.

Security and Retention

The personal information we store is securely held in our systems in accordance with our internal security policy and the law. We store data for up to 3 years after the last access or use by us.

While we take reasonable precautions to protect the information transmitted between the website and/or users, we may not be able to prevent unauthorized access to such information by third parties or accidental disclosure of such information during transmission. Users acknowledge this risk when communicating with the website.

Transfer Under Certain Circumstances

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of Relation Trends, we may, at our discretion, transfer, sell, or assign information collected on and through this website (including but not limited to PII and other information) to one or more relevant third parties.

Customer Service

Relation Trends is always happy to assist with any inquiries or concerns regarding your orders, privacy, or other issues. Our customer service team is available via email or our website. We strive to respond to all inquiries as quickly as possible and ensure you have an enjoyable shopping experience with us.

Disclaimer

When purchasing products through this website, the customer acknowledges and accepts that payment for the products is transmitted to payment systems operated by third parties. The customer's core financial information may be transmitted to the third-party payment systems and their operational/control entity.

All information received by the third-party-operated payment systems and their operational/control entity will be managed in accordance with their privacy policy and terms of service, which can be found HERE. The customer waives all rights and legal action against the third-party-operated payment systems and their operational/control entity concerning the entity's ability to receive payments for the operation of the website, specifically for products delivered by the website operator after payment has been received.

Changes to this Policy

Please note that this policy is part of the terms and conditions of use for this website and part of the agreement between you and us. We may change this policy at our discretion, in whole or in part. Any changes to this policy will take effect immediately upon posting the revised policy on the website. Depending on the nature of the change, we may announce the change in one of the following ways: (a) on the website's homepage, or (b) via email if we have your email address. In any event, by continuing to use the website after the changes, you will be deemed to have agreed to those changes. If you disagree with the terms of this policy, which may be amended from time to time, you must stop using the website.

Relation Trends Service Ownership Rights

Service Content, Software, and Trademarks: You are only authorized to use the Relation Trends service to conduct business transactions with Relation Trends. You may not use automated technology to scrape, mine, or collect information from the Relation Trends service or otherwise access the pages of the Relation Trends service for unauthorized purposes. If you are prevented from accessing the Relation Trends service (including by blocking your IP address), you agree not to take any action to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address). The technology and software underlying or distributed in connection with the Relation Trends service are the property of Relation Trends, our affiliates, and our partners. You agree not to copy, modify, create derivative works, reverse engineer, or assemble any source code.